Edited to add!
Success! I just reported a Spammer and noticed that “Spam” is (finally) in the pull-down menu in the list of offenses.
I was told that I was fighting a losing battle, but I had faith in my Windows Live community. I know it was just a matter of time until my rants, I mean my suggestions, were heard.
Thank you, Windows Live!
Now if something can be done about those illegible characters we have to decipher for each post…
As of now, nobody should merely complain about spam. When you get spammed, go to the offenders account and click on “Report Abuse”. It is our responsibility to turn in activity against the Code of Conduct.
Now that “Spam” has it’s own listing, and it is not included in “Other” we should be able to expect the accounts of habitual spammers to be deleted in record time.
Original Post is Below:
Windows Live Administration, please pick one of the following options:
Selling Viagra by sending spam from a Windows Live Space is a wonderful thing.
Selling Viagra by sending spam from a Windows Live Space is a horrible thing.
I would just like to know if this is an acceptable activity in our Windows Live Neighborhood. If this is acceptable activity, I am very disappointed. If this is unacceptable activity, please prevent it.
Here is a Sampling of current Spaces set up ONLY to send spam to advertise their Viagra store:
There are many more Spaces set up just like this.
Read the following if you would like to know how difficult it is to report a Space that is sending spam:
I get five or six emails a day (in my non-hotmail account) with an ad for Viagra or Canadian drugs with a url of a Windows Live Space to buy them. I block the email address, so they get a new one. The space has to be deleted so the spam has no reason to be sent.
People outside of the Windows Live community are going to think Windows Live is a Viagra Super Center.
I have been reluctant to quote the actual email I’ve gotten because some of them are just gross. Here’s one of the not so gross ones:
Your beast will get deeper in
Enjoy drilling her more
Is that the image we want for Windows Live? That is why I want a way to report the spaces that send this this spam. Why make everybody individual block the spam if we can stop the people sending the spam.
Since there is no offense called “Spamming”, “Other” must be chosen in a complaint against a Space that sends spam. No matter how much detail I give in the provided text box, nobody ever reads it.
Reports to “Other” generate an automatic response. I’ve gotten this letter many times, from different people.
The policy has to change. There has to be a special offense for “Spamming” to stop this vicious circle of reporting spam and having the reports automatically rejected.
More information is always asked for, very specific information. But, all cases are different, and different ways of reporting them must me allowed.
Here is the form letter that is automatically sent out to all abuse reports to “Other”.
Thank you for writing to Windows Live Spaces Customer Support.
We appreciate your interest in reporting possibly unacceptable activity in Windows Live Spaces. For us to be able to investigate this matter, please reply to this e-mail with the following information:
– a clear description of the violation
– Space Name
– the link or URL of the web page where you found the offensive material
– Blog Title, Date blog was posted, time blog was posted, permalink (if applicable)
– List title, date posted, sample contents/entries
– a copy of the offensive e-mail with complete full headers
Once we are in receipt of this information, we assure you that we will investigate the Space and take appropriate action based on our findings.
Windows Live Spaces has comprehensive online help available to you. For more information, click the "Help" button at the top of any Spaces page.
We look forward to hearing from you soon.
Windows Live Support Team
Please change the system so that spam reports are actually read and responded to. After I send the original complaint back, with all the detailed information that is asked for, all I get is this form letter back. Nothing ever gets resolved.
I love my Windows Live community. I care about the reputation of Windows Live, and how our community looks to those outside our community. Please prevent spam coming from Windows Live Spaces. Please do not let spammers tarnish our image.
(This Blog entry was originally entitled: “To Rob Dolin and other Windows Live heads concerned about spam in our community”)
This was additional information that Rob Dolin asked for regarding my complaints about the difficulty of reporting Windows Live Spaces that spam. Also see my blog entry linked below for more details of the situation:
Edited to add: I got Spammed on my Profile today. The post is in a language I do not speak. But, it includes a link to an offsite website. When I go to their profile, it is obvious that this person does nothing with his account except post the same message over and over and over. I just reported it to “Report Abuse’. I haven’t reported lately since nothing ever gets resolved. But, this time, Rob Dolin and Dare are both aware of the situation. I will report the results as soon as I get them….
Edited to add:
September 22, 2009
Check our Medicationss line up a=nd choose whats best
Subject: Canadian Medicatio#ns_s are cheaper
Body: Check our Medicationss line up a=nd choose whats best
What was your first impression on seeing that blog title? I got that in my other email address this morning (not my hotmail)
Email like this is being sent to email addresses OUTSIDE of our Windows Live community. I do not want this to be somebody’s first impression of Windows Live. One quick glance at the profile will show that the only activity since April (as far back as it goes) is to post spam comments in Spaces. obviously, as in my case, they are probably sending email spam just as often.
Windows Live admin, please give us an efficient way of reporting such spaces. All that has to happen is to add one line to the "Report Abuse" page pull down menu for "Type of Abuse": "Spamming"
As of now, spam can only reported as "Other" and other reports are ignored.
Spamming is against the Windows Live Code of Conduct, already, we just need a better way to report it.