I have also posted this information in Feedback, Windows Live Wire, individual Live team members and on the All Things Live group. I have gotten no response. This is a last ditch effort.
I just saw a spam comment in my space for this space:
Jeff Mr. Yeah wrote:
Ringtones free download, online TV, B2B sites
13 hours ago | Delete
What is the policy on a space that is used as a business and posts spam? I clicked on the space link, and clicked Report Abuse. Posting or sending spam is not listed in the pull down list of violations to select. I would like to know Window’s Live’s policy on spaces that are set up as businesses, and as such send spam email to non-hotmail.com addresses. I get a lot in my Microsoft Outlook.
If sending spam is a cause for abuse of a space, please list it in the pull down menu. Please post the best way to handle situations like this. I have also asked this question on All Things Live in a new discussion:
All Things Live Group
Sharing info about Windows Live services
A lot of us have this problem, as you can see below:
Here’s a recent snapshot of Windows Live Spacers protesting against spammers:
More info. I have received a response from the abuse report on that space above. Here is the response from Microsoft that I found in my junk mail folder:
This message was marked as junk and will be deleted after ten days.
Messages in the Junk folder never get opened automatically. Open message
I have made several reports over the months. I wonder how many answers I might have missed since they are deleted automatically. I use Outlook Connectror, so I usually don’t go to Hotmail. This time was a fluke. How can I find out what the previous answers were since they were deleted automatically?
Text of that email from Microsoft:
RE: SRX1092880982ID – Windows Live Spaces Abuse
From: Microsoft Customer Support (NTWRK.SPCS.00.00.EN.SYK.MNL.AU.T01.SPT.00.EM@css.one.microsoft.com)
Sent: Fri 2/06/09 4:48 PM
Thank you for writing to Windows Live Spaces Customer Support.
We appreciate your interest in reporting possibly unacceptable activity in Windows Live Spaces. For us to be able to investigate this matter, please reply to this e-mail with the following information:
– a clear description of the violation
– Space Name
– the link or URL of the web page where you found the offensive material
– Blog Title, Date blog was posted, time blog was posted, permalink (if applicable)
– List title, date posted, sample contents/entries
– a copy of the offensive e-mail with complete full headers
Once we are in receipt of this information, we assure you that we will investigate the Space and take appropriate action based on our findings.
Windows Live Spaces has comprehensive online help available to you. For more information, click the "Help" button at the top of any Spaces page.
We look forward to hearing from you soon.
Windows Live Support Team
— Original Message —
From : firstname.lastname@example.org
Sent : Friday, February 06, 2009 2:58:17 PM UTC
To : NTWRK.SPCS.00.00.EN.SYK.MNL.AU.T01.SPT.00.EM
Subject : Windows Live Spaces Abuse
Windows Live Spaces Abuse
What type of problem do you have?
The e-mail address for us to send a response:
Primary e-mail address/member ID associated with the account you are inquiring about:
Type of Abuse
Location of Abuse (include exact link or cut and paste the content into the details section below)
Please provide as much detail as possible regarding the abuse or offensive behavior you are reporting to help us investigate the issue quickly
This space posted spam in my comments
There is a problem with reporting spaces that spam. Spam is not listed under the abuse pulldown selector. So, so you have to click other. Then, you get an email saying how to report abuse. But, I just reported it! It is in the email that you are responding to. There’s got to be a better way.
It a report says "other" apparently it is ignored.
Please add "posting spam" to the list of abuse for reporting space abuse so reports will not be ignored.